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Call Center & Helpdesk

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Efficient, 24/7 Customer Service

Without reliable customer service it is difficult to keep your customers happy. Our call center takes care of the job – we give your clients’ remote support 24/7 in 3 different levels:

 

  1. Identify your customer issues at the charging station
  2. We respond to your customer needs by solving the issue remotely
  3. If it is not possible to remotely address the issues, we will send a qualified technician to the specific charging station location

Hellonext also provides reporting on your customers’ calls and messages.

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Provide Value To Our ClientsThrough Ongoing Product & Innovation..

We offer products, solutions, and services across the entire energy value chain. We support our customers on their way to a more sustainable future.

As a world wide distributor of solar supplies we endeavor provide fast and knowledgeable service, we can get all the materials you need by sea or air.

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