Hellonext Services

• We approach Infrastructure management as a service. This means we manage your charging stations and keep track of their status 24/7. 

• For everything to run smoothly, checking for updates in your stations is essential. Our remote technical team takes efficient and quick care of firmware updates. 
• We diagnose your charging stations to prevent and correct errors as soon as possible.
• All of this gives you:

• Savings in specialized staff, training, additional workstations or equipment
• Stable and secure charging networks
• Happy customers
• Time to focus on your tasks

Think installing your new charger will be difficult? Think again.
 
With our clear manuals’ guidance a local fitter can install our chargers in a convenient and easy manner. Still, if anything comes up, Hellonext’s team of experts is ready to answer any questions you may have during the process. 
The commissioning of chargers should be done by an Hellonext engineer. 
 
Prevention is key
We recommend you service the charger once a year – by betting on preventive maintenance, you can prolong your charger’s life-cycle and reduce future costs. 
This annual preventive check-up can be done by one of our certified technicians, who checks if everything is functioning accordingly. We also provide reporting on our preventive maintenance services.